Shipping & Delivery Policy

At Shipston Therapy Centre, we aim to get your order to you as quickly and safely as possible.

UK Delivery

We currently offer delivery to addresses within the United Kingdom.

Standard Delivery: £4.99

Free Standard Delivery on orders of £50 or more.

Shipping charges are calculated automatically at checkout.

Processing & Delivery Times

We aim to prepare and dispatch orders within 1–2 working days of receiving them, excluding weekends and bank holidays.

Once dispatched, delivery will typically take a further 1–2 working days.

Please note that delivery times are estimates and may occasionally be affected by courier delays, adverse weather or other circumstances beyond our control.

Order Confirmation

Once you have placed your order, you will receive an order confirmation by email.

We will also notify you when your order has been dispatched, including tracking information where available.

Delivery Issues

If your order hasn't arrived within the expected timeframe, or if your parcel arrives damaged, please contact us and we'll be happy to investigate.

If your parcel appears damaged on arrival, please retain the packaging and, where possible, take photographs to help us resolve the issue.

Incorrect Delivery Details

Please check your delivery address carefully before completing your order.

If you notice an error, contact us as soon as possible. We will do our best to amend the details before dispatch.

Returns

For information about returning an item, please refer to our Returns and Refunds Policy.

Contact Us

If you have any questions about your delivery, please contact Shipston Therapy Centre using the contact details on our website.